FAQs

Orders

How can I track my order?

Your orders can be conveniently tracked through the online tracking facility on our website under "Orders" in your My Account section. You can also mail us at care stylenox17@gmail.com with your order number in case of further queries.

Can I purchase different products for different shipment adresses in one order?

We can ship to only one address per order. So, if you would like to order several items and ship to different addresses, please treat this as separate orders. A particular order can only be delivered to a single address.

Do you take orders for Post Office Box adresses?

We do not process orders for a Post Office Box address.

Payments & Pricing

What payment methods do you accept?

We accept UPI, Debit/Credit Cards, Net Banking, and Wallets. All payments are 100% secure.

Can I pay on delivery?

Currently, we do not offer Cash on Delivery. All orders must be prepaid.

Are your combo sets discounted?

Yes, our combos are priced lower than individual products to give you better value.

Shipping & Delivery

How long does delivery take?

Delivery within India takes 5–7 working days. Express shipping is available in select cities.

Do you ship internationally?

Currently, we only ship within India. International shipping is in the pipeline.

How can I track my order?

Once your order is shipped, we send a tracking link via SMS/email. You can also message us on WhatsApp for updates.

Returns & Exchanges

What is your return/exchange policy?

You can return/exchange within 7 days of delivery. Items must be unused and in original packaging. Visit our Return Policy page for more.

Can I cancel my order after placing it?

Yes, cancellations are accepted within 12 hours of placing your order.

Customization & Product Care

Can I customize my accessories?

Yes! We can match colors, adjust sizes, or create custom combos. Just contact us with your request.

How do I care for my accessories?

Store in a dry place, away from moisture. Use a soft brush or gentle steam for safas. Avoid perfumes and water contact for metallic items.

Contact & Support

How can I reach you?

Use the WhatsApp chat on our website, email us at support@stylenox.in, or fill out the Contact Us form.

What are your support hours?

We’re available Monday to Saturday, 10 AM to 7 PM.

CALL US

+91 9310424251( Mon to Sat 9:00AM - 7:00pm )